Dr Katy Ring has been in the IT industry for 21 years. During this time she has been engaged to review European business strategies in the outsourcing and managed services markets working with small executive teams in both vendor and end-user organizations. Katy has also written dozens of reports on the IT software and services markets on topics including: Remote Infrastructure Management, SOA, On Demand service delivery, Software as a Service and Hosted Services.
Latterly with NelsonHall, heading their IT Outsourcing program, Katy spent 12 years at Ovum leading research into the opportunities for emerging software and services markets as well as developing the company’s Outsourcing Practice. Prior to her tenure as a Principal analyst and Practice Leader at Ovum, Katy was a journalist with publications such as Computer Weekly and Computergram, and was founding editor of Software Futures.
Katy holds two degrees: an Honours degree in politics, philosophy and history from the London School of Economics and a PhD in the popularisation of science from the University of Kent at Canterbury.
Kate Hanaghan is a Senior Analyst at The Bathwick Group. Her focus is the European IT services market and industry, which she has been forecasting and tracking for the past six years. Specialist interest areas include the UK and Nordic markets, mid-market vendor strategies and the global skills challenge.
Kate has worked for a wide range of clients providing customised advice, creating specialist reports and presentations, and running workshops around sales training and portfolio design, for example. Kate has also worked on market due diligence projects for investment firms.
Prior to working for The Bathwick Group, Kate was a member of Ovum's IT Services Practice. Before becoming an analyst, Kate worked as a journalist and online TV reporter specialising in technology. Kate has a BA (Hons) degree in History with Psychology.
If you would like to be considered for inclusion in the Bathwick Market Sentiment Indicator Panel, please contact Kate Hanaghan. Members are required to take part in a small quarterly survey and in return gain access to Bathwick IT Services research. For obvious reasons of impartiality employees of IT service vendor organisations are not eligible to join the Panel.
To view Bathwick's research into the European IT services market in Q4 2008 please click the link below.
